Affordable, Trusted CRM Software

 

Pay to use. No surprises, no commitment, no risk.

PRICING

Plans for every need

Premium

$35/user/month
  • Everything in Basic +
  • Possibilityof advanced adjustments
  • Administrator of your applications
  • Connection to Ip telephony
  • Integration with ERP systems
  • API program intrerface

Visit Us

Tysons,Va

Message Us

Call Us

+12407461488

FAQ

How and when can I start using Custrela?

You can use Custrela anytime and anywhere. You only need a web browser and an internet connection to access the application. You need no extra devices or programs. Simply fill in the form on the webpage and you will get access to your own application immediately.

What happens after the 30-day free trial?

A few days before your trial expires, you will be contacted by one of our consultants to discuss any questions & suggestions and to help you find the most appropriate package for your needs. All data you have entered will be saved. If you decide to not continue, after the expiry of 30 days from the initial log in, the application will lock and your data will be deleted.

How much do the additional adjustments cost?

Additional adjustments are calculated by the actual time spent. Our consultants consider your wishes in detail, offering an assessment of the required time and after your confirmation the adjustments are made.

We use an ERP system. Is there a way to connect our existing accounting program with Intrix?

Yes, Custrela CRM can be connected to existing systems in your company. Before you decide to connect, you have to precisely define the the contents which you want your synchronization procedure to include. In the majority of cases, we synchronize contact information first then handle the transfer of other data from your ERP system to Custrela. The clients, financial and content data can automatically transfer between different systems. Users save a lot of energy by not having to enter data several times.

How and when can I start using Custrela?

You can use Custrela anytime and anywhere. You only need a web browser and an internet connection to access the application. You need no extra devices or programs. Simply fill in the form on the webpage and you will get access to your own application immediately.

We have no time to introduce changes and a new way of working but we are aware that we need IT tools. How much time do we need for an introduction?

Before your introduction to Custrela, our experts will want to become familiar with your business processes in detail. They will advise you on how to best improve your work process with Custrela. In cooperation with you, our advisors optimally adapt the application so it can be seamlessly included into your existing work habits with few fundamental changes to your work methods. Your employees will only spend one to two hours in the Beginners Instruction.

Can the number of active users change monthly?

Yes it can. You can define the number of active users every month, and by that optimise the monthly costs. Inactive users are temporarily blocked. That means they cannot access Custrela, but their data (information) remains in the database. We can re-active users at anytime.

What happens with the data when the lease of Custrela is terminated?

Upon termination of Custrela all data is transferred to the user in standard CSV format. In 30 days the data in the base is deleted.